Privacy Policy

Welcome to Shree Krishna Associate Solar Solutions ("Company", "we", "our", or "us"), located at Ward no. 10, PTS Road, Mana Camp, Raipur, Chhattisgarh — 492015. We are an officially registered vendor with Chhattisgarh State Power Distribution Company Ltd. (CSPDCL) and an authorized EPC vendor under the Central Government's PM Surya Ghar: Muft Bijli Yojana.

This Privacy Policy explains how we collect, store, utilize, and protect your personal information when you visit our website, submit solar quotation inquiries, request rooftop feasibility surveys, or apply for government solar subsidies through our facilitation services.

To provide accurate technical sizing, financial payback analysis, and facilitate official net-metering applications, we may collect the following categories of information:

• Contact Information: Full name, telephone/mobile number, WhatsApp contact number, and email address.
• Site & Location Details: Installation address, municipal ward/colony, city/district in Chhattisgarh, and PIN code.
• Electricity Billing Information: CSPDCL consumer number (Business Partner / BP Number), electricity tariff slab, sanctioned load, and average monthly consumption units (kWh).
• Rooftop & Structural Data: Approximate shadow-free roof area, roof type (RCC slab, tin shade, industrial shed), and photographs of your roof or meter box provided during quotation requests.
• Government Subsidy Documentation: Aadhaar number (or masked copy), bank account details linked to Aadhaar (strictly required for direct DBT subsidy disbursement from the Central & State Governments).

We process your personal and technical information exclusively for legitimate solar EPC services, including:

• Engineering and sizing your customized rooftop solar system (1 kW to 10+ kW).
• Calculating estimated generation, electricity bill reduction, and exact double subsidy entitlement (up to ₹1,08,000).
• Submitting online applications on the National PM Surya Ghar Portal (pmsuryaghar.gov.in) on your behalf as your chosen EPC contractor.
• Coordinating site inspection, net-meter installation, and grid synchronization with the local CSPDCL junior engineer and distribution division.
• Registering your Tier-1 solar panel warranties (Waaree, Adani, Eastman) and inverter OEM service cards.

We disclose customer records only to official statutory entities and verified technical partners necessary for completing your rooftop solar installation:

• Government & Utility Bodies: Ministry of New & Renewable Energy (MNRE), PM Surya Ghar National Portal, and CSPDCL for net-metering approval, technical feasibility report (TFR), and subsidy sanction.
• Authorized Equipment Manufacturers: Waaree Energies Ltd, Eastman Solar, or Adani Solar for official 25-year panel performance warranty activation.
• Partnered Banking Institutions: If you elect zero down payment solar financing, relevant documentation is shared with accredited public/private sector lending banks upon your explicit authorization.
• Legal Compliance: When required by court order, law enforcement authorities, or applicable statutory mandates within the Republic of India.

We implement industry-standard physical, electronic, and procedural safeguards to protect your personal information against unauthorized access, alteration, or disclosure. All consumer files, net-metering paperwork, and identity documents are stored in access-controlled environments accessible only by authorized administrative and engineering staff.

Records are retained for the duration of the installation process and warranty support period (up to 25 years for panel warranty verification), after which documents may be securely archived.

By submitting an inquiry or providing your contact number, you consent to receive direct project-related communication via phone call, SMS, or WhatsApp from our official consultant Sanjay Bhakta (+91 99937 55559). Communications include:

• Solar quotation and system design proposals.
• Scheduling technical rooftop visits and engineer site surveys.
• Status updates regarding CSPDCL net-meter installation and subsidy disbursement.

You may request cessation of non-essential communications at any time by messaging us on WhatsApp or sending an email.

Under applicable Indian data protection principles, you possess the right to:

• Request confirmation of the personal and billing records we hold regarding your property.
• Request correction or updating of erroneous contact details, consumer numbers, or roof data.
• Withdraw consent for optional communications not required for statutory CSPDCL or PM Surya Ghar processing.

For any queries, clarifications, or grievances regarding this Privacy Policy or your personal information, please contact our designated representative: